Global address list not updating on client
The Global Address Book (GAL) is a directory of available contact information for CUMC, NYPH and Columbia University faculty, staff and students.
It can be accessed when using a CUMC email (@cumc.columbia.edu) account with Outlook or when logged in to the Outlook Web App.
If the sync does not completed before the client is taken off line, the user will receive the recommendation again.
The sync time will vary based on the size of the GAL and network speed.
If you are not seeing correct contact information in the GAL for someone that has a valid email address (i.e.